WhatsApp Business setup
Business profile, catalogue, quick replies and API onboarding via an approved provider.
WhatsApp Marketing & Bulk SMS
WhatsApp & bulk SMS that reach customers where they are.
Send order updates, reminders, offers and announcements through the channels your customers actually read — set up correctly, compliant with Indian regulations and connected to your website.
Direct, timely communication — done the right way.
In India, WhatsApp and SMS remain the fastest ways to reach customers. A fee reminder, appointment confirmation, order dispatch update or festive offer sent at the right moment can save hours of phone calls and bring customers back.
We help you choose and set up the right channel. For WhatsApp, that can mean the free WhatsApp Business app for small teams or the WhatsApp Business Platform (API) through an approved provider for automated, high-volume messaging, with message templates submitted for approval as required by Meta. For SMS, we guide you through TRAI's DLT (Distributed Ledger Technology) registration of your sender ID and templates, which is mandatory for business SMS in India.
Good messaging is about permission and relevance. We help you collect opt-ins, segment your contacts and write messages people welcome rather than ignore. Delivery and engagement depend on list quality and provider policies, so we focus on building a sustainable channel — not spam.
Features & capabilities
What our WhatsApp & SMS service covers.
Every project is scoped to your needs — here's what we typically include.
Template approval
Draft and submit marketing, utility and authentication templates for approval.
Bulk SMS with DLT
Sender ID (header) and template registration guidance for compliant transactional and promotional SMS.
Automated messages
Order confirmations, OTPs, payment reminders and appointment alerts triggered from your website or software.
Segmentation
Target the right groups — customers, leads, parents, members — with relevant messages.
Delivery reports
Track sent, delivered and read status to measure and improve campaigns.
Who it's for
Built for organisations like yours.
Schools & coaching centres
Fee reminders, holiday notices, exam schedules and results updates for parents.
Retail & e-commerce
Order confirmations, shipping updates, abandoned cart nudges and offers.
Clinics & service providers
Appointment confirmations and reminders that reduce no-shows.
Associations & events
Event invitations, member updates and announcements at scale.
Our process
How we deliver WhatsApp & SMS.
01
Assess
Understand your audience, message types, volumes and existing contact lists.
02
Register & set up
WhatsApp API onboarding and/or DLT registration of sender IDs and templates.
03
Integrate
Connect messaging to your website, forms, store or school software.
04
Launch & optimise
Send, monitor delivery reports and refine timing and content.
Deliverables
What you get.
Typical deliverables — the final list is confirmed in your proposal.
- Channel recommendation (WhatsApp app, API or SMS)
- WhatsApp Business profile setup
- Message template drafting and submission
- DLT registration guidance for SMS
- Website or software integration
- Opt-in form and consent wording
- Contact segmentation setup
- Delivery report walkthrough
FAQs
WhatsApp & SMS — frequently asked questions.
What is DLT registration and do I need it?
DLT is TRAI's mandatory registration system for business SMS in India. Businesses must register their entity, sender IDs (headers) and message templates on a DLT platform before sending commercial SMS. We guide you through the process.
What's the difference between the WhatsApp Business app and the API?
The free app suits small teams messaging manually from one phone. The WhatsApp Business Platform (API) supports automation, multiple agents, integrations and high volumes, and is accessed through an approved provider with per-conversation charges.
Can I send bulk WhatsApp messages to anyone?
No. WhatsApp requires that recipients have opted in, and marketing messages must use approved templates. Sending unsolicited messages can get your number restricted, so we set up compliant processes.
Can messages be sent automatically from my website?
Yes. We can trigger messages from form submissions, online orders, payments or software events — for example, an instant WhatsApp confirmation when someone books an appointment.
What does bulk SMS cost?
Costs depend on the provider, message volume and type (transactional or promotional). We help you compare options and choose a plan that suits your needs.
Related services
Often combined with.
Let's discuss your WhatsApp & SMS project.
Tell us what you need and we'll respond with practical next steps and a clear quote.